Programs & Services

How HOPE Can Help

We can provide you with information regarding your rights and responsibilities related to your housing matter. If we find that your housing matter may involve discrimination, one of our staff will conduct an investigation. If your housing matter does not involve discrimination, we can provide you with helpful referrals. HOPE’s complaint & investigative services are FREE OF CHARGE for everyone who needs our assistance.


HOPE will:


Listen to your experience

Evaluate your case
Inform you of your rights and options

When Appropriate, HOPE Can

Investigate your claim of housing discrimination
Assist you with the filing of HUD complaint
Help resolve your case
Refer your case to attorneys who are experts in fair housing litigation.

Housing Discrimination is Illegal!

If you feel you are being treated unfairly, take the following steps:

Document in writing meetings and phone calls with landlords, property managers, real estate agents, loan officers and insurance agents.
Keep detailed records as to what was said and the outcome.
Save all receipts, copies of applications, business cards and other documents.

Call HOPE Fair Housing Center at (630) 690-6500
Again, HOPE does not charge any fees whatsoever for its investigative services.

HOPE's Service Area

HOPE works to create greater housing opportunities and choice for people of all economic levels and ensure that all people may freely choose a place to live without regard to their race, color, religion, sex, age, national origin, sexual preference, or because they are disabled or have children in their family. HOPE serves DuPage, Kane, and portions of Cook County as well as 28 other counties in Northern and North Central Illinois.

However, if you live or are seeking a home outside of our defined service area and need any type of assistance or information about fair housing, please do not hesitate to contact us.

We may be able to refer you to a partner fair housing organization that does serve the geography where you live/are seeking to live. You can also click the button at the bottom of this page to find local help through the National Fair Housing Alliance’s (NFHA’s) website.

There are also extenuating circumstances when we might be able to serve someone outside of our defined service area if there is no other fair housing organization that is able to assist them, especially in places that are adjacent to our service area and/or are within the State of Illinois.



Monday - Friday
9 am to 5 pm CST